Solved: Facebook login ERR_TOO_MANY_REDIRECTS can’t log in, page not working

A funny issue happened for one customer with Facebook. They tried to log in to manage their page, but what happened they were not able to log in.

Instead of a successful log-in they were sent to a redirect loop with a message coming each time saying that the page is not working and that it redirected too many times. Suggestion for solution is to delete cookies and linked to Google Chrome support page.

Facebook log in redirect loop
Error message ERR_TOO_MANY_REDIRECTS in Google Chrome asking to refresh the page

How to solve if you’re stuck in the Facebook log-in redirect loop

  1. Visit https://www.facebook.com/upgradeaccount/redirect/ 
  2. You will see Facebook in it’s new look. Accept the new look and you’re all done.

Once you are seeing Facebook in the new look, you can always switch back to the Classic look.

Switch to classic facebook
Menu option to switch back to classic Facebook

Why did this issue happen?

Facebook is going through a design change. It asks it users to confirm switching to new look and/or stay with the old one. Somewhere in the process there is a mistake and the user is being looped between asking which options they prefer, without successfully letting actually answer any of those.

But there can be other reasons like a Google Chrome plugin interfering with the connection. If the above solution did not work in your case, you may need to disable your installed Chrome plugins and try again to see if they are affecting.

How many users are affected?

Seems like Facebhook login redirect affects quite a lot of users. For example the Google Chrome support page contains hundreds of posts complaining about this issue. If your problem still persists, you can scroll through that page and see if a solution someone else suggested that worked for them works for you.

 

Hoping this helps someone!

 

Products related to the article

Post Author: Tom Pai