Solved: printing from Chrome crashes spooler

Printing from Chrome can crash your print spooler and give you an error message like:

Faulting application spoolsv.exe, version xxx, faulting module msvcrt.dll

This is most likely caused by Chrome’s built in PDF viewer which cannot function properly with your printer driver.

The simple solution to printing from Chrome crashing spooler:

  1. Open Chrome
  2. Type in your address bar: chrome://plugins
  3. Disable Chrome PDF viewer, enable Adobe Acrobat PDF viewer in Chrome plugins view
  4. Open %Windir%\system32\spool\PRINTERS and delete all files in there (probably 2 SHX files)
  5. Start Command prompt and start spooler by command “net start spooler” (or just restart your PC)

No need to search more, this is the simpliest workaround.

You can see the discussion going on in Chrome’s issues discussion

Post Author: Tom Pai