Solved: Adobe Reader XI hangs (Not Responding)

Wow, did I try a lot of things to recover my installation of Adobe Reader XI. More specifically I tried:

– uninstall / reinstall

– uninstall, delete all folders from AppData and reinstall

– delete 2 files from Reader folder to get rid of Tools sidebar (that kept loading, never got anywhere and crashed)

– check Windows logs for any errors

– check antivirus logs for any clues

– allow Adobe Reader through Windows Firewall


After trying all these things I finally managed to solve Adobe Reader XI crashing. Solution:

install Foxit Reader and set as default program for PDF files.


I am sorry if anybody thought this was gonna be a fix for Adobe Reader. I tried, failed and moved on. 

Post Author: Tom Pai